Alternative dispute resolution has become the new normal for people when it comes to resolving their dispute.

The Indian legislation provides for a various number of laws, but there may come a time when there might occur conflict between the legislations.

In the above-mentioned case, the judgment was pronounced in the Delhi High Court by Hon'ble Ms Justice Jyoti Singh.

The traditional litigation recourse is expensive as well as time-consuming. Our judiciary is already burdened with a plethora of pending cases which require a mechanism that aids in quick disposal of cases and effective justice delivery system. The Alternative Dispute Resolution methods have been quite beneficial to cope up with the pending cases prior to the pandemic.

India provides for a specialized law that specifically deals with alternative dispute resolution, namely Arbitration and Conciliation Act, 1996. With the outbreak of Covid-19, Indian courts were bound to accept the technological advancement and started the hearing of urgent matters through virtual means. But the question arises are the laws keeping up with technological advancements? Through this article, the author tries to answer whether the Indian laws are compatible with the procedures of online Arbitration.

India is a socialist country, therefore, aims to arrive at a balance wherein all the parties have equal opportunities and no party exercises a dominant position over the other. Indian legislation, therefore, provides for the Consumer Protection Act, 1986 which has been repealed by the newly enforced Consumer Protection Act, 2019 on 20th July 2020.